Take the next step in your career

Earn your Certified Insurance Counselor (CIC) designation

CIC Designation logoDevelop your edge, rise above the crowd and become a standout with your CIC designation! Practical, hands-on information taught by insurance practitioners makes the CIC certification program the agent’s choice for insurance continuing education.

The CIC Program is the essential tool for agency and company personnel who want to sharpen their skills. It allows insurance professionals to dig deeper into insurance exposures, exclusions, and coverages. Courses include a variety of options to meet your professional goals, such as those in risk management, commercial multiline, and insurance company operations.

To earn the CIC designation, participants must complete and pass five of seven institutes within five calendar years after passing the first examination.

Must read: Changes coming to 2019 CIC Institute format

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A CLOSER LOOK: OIA members share their insights on the impact of CIC

Who Should Attend?

Agency owners, producers, agents, brokers and account managers. Company personnel, such as underwriters, claims adjusters and marketing representatives, will also find the CIC program helpful. To attend a CIC institute, you must be a licensed agent, broker or solicitor; or have at least two years' full-time experience in the insurance industry or as a risk management professional; or have served as a full-time insurance or risk management faculty member at an accredited college or university.

James K. Ruble Graduate SeminarsJK Ruble Graduate Seminars logo

Attention CIC designees: Are you looking to get more out of your annual update? If so, the James K. Ruble Graduate Seminars are for you. The Graduate Seminars look at the latest developments in the five areas of the CIC program through the eyes of a competent risk manager. They are dedicated to taking CIC designees beyond a mere knowledge of policy coverage to an in-depth understanding of specific risks and exposures.


A special option is available for individuals working to earn their CIC designation. With the "CRM for CIC" option, a student may take one CRM course in place of one CIC Institute. Therefore, a CIC candidate may earn the CIC designation by completing any four CIC Institutes plus one CRM course.

For more information on the "CRM for CIC" program, click here. To register for a CRM course, visit OIA's CRM program page.

CRM Program page

Featured CIC Institute

Insurance Company Operations
Approved for 16 OH CE credits
Understand your role and interrelated functions within the company and how advanced executive strategies and improved business functions affect success. The Insurance Company Operations Course describes how insurance companies function and why that is important to all insurance and risk management professionals. Learn about the important strategic decisions made by executives and the philosophy and responsibilities in product development, underwriting, distribution, claims, and other vital company departments.

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CIC Institute Descriptions 


Commercial Property

Approved for 16 OH CE credits
In this institute, you will learn to use innovative ways to maximize coverages for commercial accounts with up-to-the-minute forms and the latest trends in commercial property.


Commercial Casualty

Approved for 16 OH CE credits
Gain current and practical policy knowledge in the commercial casualty institute -- learn how to apply the limits of liability and be able to recommend appropriate endorsements, in addition to learning the essentials of legal liability, commercial general liability and excess liability/commercial umbrella coverages.


Commercial Multiline

Approved for 16 OH CE credits
This institute introduces students to important coverages needed by all commercial lines clients. These policies fill the gaps created by the standard commercial property and liability policies, and you'll drill down into emerging topics -- such as Cyber and Crime -- that are critical to today’s marketplace from both property and casualty perspectives.


Personal Lines

Approved for 16 OH CE credits
Build your knowledge-base of personal lines coverages with this institute, where you'll learn how to develop a strong book of business and grow commission income. This course covers personal residential, personal automobile and personal umbrella/excess coverages, as well as two optional topics of your choice to fulfill your remaining four hours.


Agency Management

Approved for 13 general credits and 3 ethics-specific credits (total of 16 OH CE credits)
In this course, you’ll learn the foundation of agency planning and analysis, financial performance and management, managing all aspects of personnel, and ways of developing an efficient organization designed for growth and profitability.


Life and Health

Approved for 16 OH CE credits
Gain an understanding of the basic characteristics, provisions, and riders found in most life, health, and retirement contracts, and target these financial products to the specific personal and business needs of your clients.

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For a full listing of available CIC Institutes, please visit the CIC schedule.

View Full CIC Schedule

CIC program provided by The National Alliance for Insurance Education & Research.